Continuing Ed. Policies

POLICIES

CE Class sizes are limited and may fill up.  Please register and pay as soon as you can to guarantee a spot; all courses require payment in full (auto-payment plan via our online registration reserves your spot).  Payments can be made with Visa/MC/Discover through our online system or by phone with Teresa Greene.  We also accept checks, cash or money orders.

It is never our intention to cancel any course and we must have sufficient enrollment in each class for it to be held.  We will notify you within 7 days of the class if it looks like we will need to cancel for low enrollment. If we do cancel a course, all course payments are fully refundable or you may choose to apply full amount paid towards another continuing education class.

Cancellation Policy:  Cancellations received up to seven (7) business days before the workshop are refundable, minus a $25.00 registration service charge.  Cancellations received six (6) days or less for any NCBTMB approved courses are subject to the entire workshop fee.  Cancellations received six (6) days or less before the course date for local workshops are non-refundable and we will issue credit on your Cumberland account to be used for future class, minus a $25.00 withdrawal fee.  Please note that if you do not cancel and do not attend, you are still responsible for full payment and no replacement class.

NSF Policy:  When a registrant’s bank returns the check for non-sufficient funds (NSF), Cumberland will assess the registrant a $40.00 NSF fee which will become due immediately.  Registrants must provide replacement funds plus any fees due prior to attendance in the class.

Replacement Certificate:  If you require a replacement copy of your CE certificate or official transcript, the fee is $10.00.  Please allow 5-7 business days to receive your replacement certificate.  If the NCBTMB provider issued the certificate, we will connect you and the instructor directly to obtain a replacement.  Please contact Teresa Greene at 615-370-9794 x 10 or teresa@cumberlandinstitute.com so she can verify information and print for you.  You can personally pick up or we can mail to you after receiving your payment.